Zangezor Rebranded
Omnichannel Customer
Experience Platform
Omnichannel Customer
TRUSTED TO DELIVER COMPLEX DIGITAL SYSTEMS
SOLUTIONS & SERVICES
e-Government solutions
Empowering governments with automated, transparent, and efficient systems.
Enterprise solutions
Enhancing businesses with seamless integration, optimized operations, and forward-thinking technology.
Custom development services
Creating scalable, custom software that helps you innovate and thrive in a changing market.
Customer-first website redesign for Imagine Telecommunications
A modern, customer-centric website designed to simplify broadband selection, improve self-service, and support long-term customer growth in a highly competitive telecom market.
Client: Imagine Telecommunications
View case study
Telecom-Grade IPTV/OTT Media Platform
A scalable, multi-device media platform designed to operate inside a national telecom ecosystem and serve hundreds of thousands of users.
Client: Telecom Armenia OJSC
View case study
Electronic Invoicing System. Transforming Digital Taxation in Armenia.
A seamless, secure, and paperless e-invoicing solution designed to modernize fiscal processes and improve transparency across Armenia’s tax ecosystem.
Client: State Revenue Committee of RA
View case study
Team Energy Digital Platform. Electric Vehicle Charging Ecosystem
From station onboarding and charger monitoring to transaction management, promotions, analytics, and customer support — all within one unified system.
Client: Telecom Armenia OJSC
View case study
Between: Unifying Customer Communication
A homegrown customer experience platform that transforms how organizations manage customer interactions across channels.
Client: Telecom Armenia OJSC
View case study
Building a smarter Network Planning tool
From scattered tools to streamlined optical cable network management.
Client: Telecom Armenia OJSC
View case study
E-VAT System for Non-Resident Providers: Delivering Smarter VAT Management
A digital platform that enables non-resident digital service providers to register, declare, and pay VAT in Armenia through a streamlined, user-friendly online process.
Client: State Revenue Committee of RA
View case study
Automated Mortgage Interest Tax Refund System
A nationwide digital solution designed to simplify and accelerate the process of refunding income tax on mortgage interest payments.
Client: State Revenue Committee of RA
View case study
Automatic Exchange of Financial Information System
Strengthening financial transparency through secure international data exchange.
Client: State Revenue Committee of RA
View case study
Income declaration system
Simplifying tax compliance through intuitive, citizen-centered digital services.
Client: State Revenue Committee of RA
View case study
Personal Account Card System
Simplifying liability management through a unified taxpayer account.
Client: State Revenue Committee of RA
View case study
Sales Management System
A comprehensive solution tailored for Team Telecom Armenia to manage and streamline their sales transactions.
Client: Telecom Armenia OJSC
Risks Management System
Developed to streamline supplier risk management, allowing employees to submit supplier requests that are reviewed and approved through a seamless workflow.
Client: Telecom Armenia OJSC
My Team mobile application
A self-service mobile app for managing mobile services, plans, payments, eSIM and roaming.
Client: Telecom Armenia OJSC
Armenian State Symphony Orchestra: US Concert Tour Website
Client: Foundation for the Support of the Armenian State Symphony Orchestra
Visit website
Electronic Document Management System
E-Docs simplifies and automates employee-related processes within Team Group of Companies, from onboarding to vacation requests and approvals.
Client: Team Holding CJSC
Core Payment System
Enables branch offices to streamline payments for bills, taxes, parking fees, police fines, bank credits and more.
Client: Team Pay CJSC
WHAT WE PROVIDE
1. In-depth business analysis
We dive deep into your operations to understand your unique requirements and identify opportunities for growth and optimization.
2. Custom development
We craft innovative, scalable software solutions designed to solve your specific challenges and drive growth.
3. Hands-on training
Empower your team with the knowledge and skills they need to maximize the potential of your technology investments.
4. Seamless integration
We connect your systems and applications, creating a unified technology ecosystem that optimizes performance and user experience.
5. Proactive support
Our dedicated support team is always ready to assist, ensuring your systems operate smoothly and efficiently.
for our Information Security
Management System (ISMS)
for our Quality Management
System (QMS)
WHY CHOOSE US
Shared vision
and commitment
At our core, we are driven by a shared vision of creating impactful solutions that drive sustainable results for governments and large enterprises.
Expertise
and experience
Our team brings years of industry knowledge to provide effective solutions tailored to your needs.
Collaboration
and engagement
We actively engage with our partners through open communication and involvement, working together to deliver tangible outcomes and lasting value.
Innovation
and value
We prioritize innovative approaches to solve complex challenges, delivering solutions that not only meet immediate needs but also create long-term value.
Partners
Successfully completed
projects
Teammates
We’re among top
Taxpayers in Armenia
We would like to express our deep gratitude for the cooperation. Between has been working without
interruption due to the professional and conscientious work of Team Solutions’ entire staff.
Due to the powerful features of the solution our call management process was simplified and all our citizens’
questions are being satisfied fully.
Anna Asryan
Head of Secretariat
The Between call center software plays a crucial role in improving customer service efficiency and streamlining communication processes at VXSoft. Our call center handles over 2000 calls per day and provides a comprehensive set of tools for managing inbound and outbound calls, monitoring agent performance, and integrating with CRM systems to personalize customer interactions. Key features include automated call distribution, IVR (Interactive Voice Response) systems, call recording for quality assurance, real-time analytics, and reporting tools.
Vahagn Mkhitaryan
Founder
As Deputy Minister of Finance, I am pleased to recommend Team Solutions CJSC for their pivotal role in the development and maintenance of Armenia’s Electronic Procurement System. Their technical expertise and agile approach have ensured a stable, secure, and user-friendly platform for public-sector procurement. What truly distinguishes Team Solutions is their professionalism and transparency, which have made them a trusted and valued partner. I confidently recommend Team Solutions for any project requiring reliable digital solutions in the fields of e-governance, public-sector innovation, and large-scale information systems.
Avag Avanesyan
The RA Deputy Minister of Finance
Between system ensures smooth customer service, while providing broader opportunities for improvement of the performance of the Bank’s Contact Center.
Andranik Khachatryan
Head of Branches
and Contact Center
The implementation of Between was seamless, thanks to the expertise and professionalism of the entire team. With its intuitive interface and powerful features, we’ve streamlined our call management processes, improved agent productivity, and enhanced overall customer satisfaction.
Suren Babajanyan
Head of Sales and
Business Development
Department
Thank you, Team Solutions CJSC, for your outstanding support and the successful deployment of the Between Call Center solution at Team Telecom Armenia. We truly appreciate the immense effort and dedication your team demonstrated. The value that Between adds to our commitment to providing exceptional service to our customers is evident.
Vahe Babayan
Customer Care Director
MyTeam operates under serious demands - high transaction load, strict security requirements, and deep integration with billing, payment, and identity systems. This is territory where engineering discipline matters.
Team Solutions delivers exactly that: an enterprise-grade approach with a clear, well-structured way of working. But what makes them truly valuable is that they act as a genuine business partner and co-pilot in product development - not just executing tasks, but proactively bringing ideas, challenging solutions, and helping shape the product roadmap.
Together we're committed to making MyTeam the benchmark for digital self-service in the region․
Vasily Pisarev
Head of Digital Products Department
Working with Team Solutions has been an exceptional experience. Their team is highly professional, responsive,
and efficient—handling every request within minutes.
They developed a stunning web page for Grand Hotel Yerevan, exceeding our expectations in both design and
functionality.
We highly recommend Team Solutions for their outstanding service and commitment to excellence.
Ani Shahbazyan
Head of Marketing and Event Department
As the Head of the Migration and Citizenship Service of the Ministry of Internal Affairs of the Republic of Armenia, I highly appreciate our effective cooperation with Team Solutions CJSC in the context of establishing the Call Center within the Service. The technological solutions suggested by your team have significantly simplified our call management process, allowing Armenian citizens and foreign nationals to promptly receive the necessary information regarding the Service’s functions.
Nelli Davtyan
Head of the Migration and Citizenship Service
We partnered with Team Solutions to develop an electronic document flow system that would streamline internal
workflows and eliminate bottlenecks in our organization. The results have been outstanding. Working with Team
Solutions has been a great experience from start to finish. They brought a deep understanding of both
technology and business, which made the entire development process incredibly smooth.
Highly recommend them to anyone looking for a reliable and forward-thinking development partner.
Zaruhi Ohanyan
Business Process Director
We have loved working, no Partnering, with Team Solutions. During this year we have navigated a wide range of
intense telecom systems challenges to help us Re-Imagine Imagine Broadband. This started through the
assessment and design / architecture phase, support on technology choices as well as development efforts and
professional services support throughout the program. In this program we will have replaced nearly every
system in the business. Team have been central to our ability to do it. look forward to continuing to work
with Team Solutions as we continue to develop and evolve our platform together over the many years to come.
They excel given the attitude and skills of all their people!
Niall Tallon
CEO
TEAM TV is a complex product, featuring live channels with catch-up capabilities, premium channel packages, VOD, and the ability to manage multiple screens.
The Team Solutions team has proven to be a reliable and excellent partner. We’re committed to ongoing development and aim to make TEAM TV the most attractive option among competitors.
Sergey Tonoyan
Team TV Chief Product Officer
COMMUNITY & COLLABORATION
Proud sponsor and creator of the Armenian State Symphony Orchestra’s official US tour website.
Proud to partner with UATE in helping position Armenia as a global tech contender.
Honored to join AmCham Armenia in advancing the country's business and investment climate.
Partnering with the University of France in Armenia brings fresh talent and supports student learning.
Partnering with YSU to connect students with real-world experience through lectures and internships.
Proud to join CXAA in advancing customer experience standards and professional collaboration in Armenia.
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October 5, 2026
