SOLUTIONS & SERVICES
e-Government solutions
Empowering governments with automated, transparent, and efficient systems.
Enterprise solutions
Enhancing businesses with seamless integration, optimized operations, and forward-thinking technology.
Custom development services
Creating scalable, custom software that helps you innovate and thrive in a changing market.
WHAT WE PROVIDE
1. In-depth business analysis
We dive deep into your operations to understand your unique requirements and identify opportunities for growth and optimization.
2. Custom development
We craft innovative, scalable software solutions designed to solve your specific challenges and drive growth.
3. Hands-on training
Empower your team with the knowledge and skills they need to maximize the potential of your technology investments.
4. Seamless integration
We connect your systems and applications, creating a unified technology ecosystem that optimizes performance and user experience.
5. Proactive support
Our dedicated support team is always ready to assist, ensuring your systems operate smoothly and efficiently.
for our Information Security
Management System (ISMS)
for our Quality Management
System (QMS)
WHY CHOOSE US
Shared vision
and commitment
At our core, we are driven by a shared vision of creating impactful solutions that drive sustainable results for governments and large enterprises.
Expertise
and experience
Our team brings years of industry knowledge to provide effective solutions tailored to your needs.
Collaboration
and engagement
We actively engage with our partners through open communication and involvement, working together to deliver tangible outcomes and lasting value.
Innovation
and value
We prioritize innovative approaches to solve complex challenges, delivering solutions that not only meet immediate needs but also create long-term value.
Partners
Successfully completed
projects
Teammates
We’re among top
Taxpayers in Armenia
We would like to express our deep gratitude for the cooperation. Zangezor has been working without interruption due to the professional and conscientious work of Team Solutions’ entire staff.
Due to the powerful features of the solution our call management process was simplified and all our citizens’ questions are being satisfied fully.
Anna Asryan
Head of Secretariat,
Ministry of Finance of the RA
The Zangezor call center software plays a crucial role in improving customer service efficiency and streamlining communication processes at VXSoft. Our call center handles over 2000 calls per day and provides a comprehensive set of tools for managing inbound and outbound calls, monitoring agent performance, and integrating with CRM systems to personalize customer interactions. Key features include automated call distribution, IVR (Interactive Voice Response) systems, call recording for quality assurance, real-time analytics, and reporting tools.
Vahagn Mkhitaryan
2nd degree connection
2nd President,
Founder at VXSoft Ltd
Zangezor system ensures smooth customer service, while providing broader opportunities for improvement of the performance of the Bank’s Contact Center.
Andranik Khachatryan
Head of Branches
and Contact Center
The implementation of Zangezor was seamless, thanks to the expertise and professionalism of the entire team. With its intuitive interface and powerful features, we’ve streamlined our call management processes, improved agent productivity, and enhanced overall customer satisfaction.
Suren Babajanyan
Head of Sales and
Business Development
Department
Thank you, Team Solutions CJSC, for your outstanding support and the successful deployment of the Zangezor Call Center solution at Team Telecom Armenia. We truly appreciate the immense effort and dedication your team demonstrated. The value that Zangezor adds to our commitment to providing exceptional service to our customers is evident.
Vahe Babayan
Customer Care Director,
Team Telecom Armenia
Thank you, Team Solutions CJSC, for your outstanding support and the successful deployment of the Zangezor Call Center solution at Team Telecom Armenia. We truly appreciate the immense effort and dedication your team demonstrated. The value that Zangezor adds to our commitment to providing exceptional service to our customers is evident.
Vasily Pisarev
Head of Products
and Analytics Division
WHAT WE’RE UP TO
As part of our commitment to supporting cultural initiatives, we proudly sponsored and developed the official US tour website for the Armenian State Symphony Orchestra.
Through our partnership with UATE, we are proud to play a role in positioning Armenia as a competitive force in the global technology landscape.
We are honored to be a part of AmCham Armenia, a prominent business association dedicated to enhancing the business and investment climate in the country.
Partnership with University of France in Armenia enriches the learning experience of students and provides us with valuable insights from emerging talent.
Company