Products & Solutions

Our Company

We are a software development company focused on development of complex e-government and enterprise-level solutions that are aimed to enhance business productivity, automate processes to reduce operational costs and improve customer experience. To ensure high quality of provided services, we undertake quality management for each product development including requirements management, product design, architecture and programming, quality assurance, documentation, and technical support. We are a team of professionals with 10+ years of experience in main focus areas of the company, with a specific accent on tax administration and telecom domains.
team

CERTIFICATES

ISO-9001-2015
ISO-27001

OUR PARTNERS

Team
Team-Pay
Ameriabank
VXSoft LLC
Dragon
State Revenue Committee of the Republic of Armenia
Armenia
Ministry of Finance of the Republic of Armenia
Araratbank
Armenia
Office of the Prime Minister of the RA

WHAT OUR CLIENTS SAY

Andranik-1
Andranik Khachatryan
Head of Branches and Contact Center



”

“Zangezor system ensures smooth customer service, while providing broader opportunities for improvement of the performance of the Bank’s Contact Center.”

Suren
Suren Babajanyan

Head of Sales & Business Development Department

”

“The implementation of Zangezor was seamless, thanks to the expertise and professionalism of the entire team. With its intuitive interface and powerful features, we’ve streamlined our call management processes, improved agent productivity, and enhanced overall customer satisfaction.”
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Team members
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Projects
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Partners


Our Team

Tatevik Avagyan
Tatevik Avagyan
Samvel-Hovakimyan
Samvel Hovakimyan
Shushanik-Hayrapetyan
Shushanik Hayrapetyan
Liana Ter-Avetisyan
Liana Ter-Avetisyan
Karen Juharyan
Karen Juharyan
Lusine Sargsyan
Lusine Sargsyan
Rima Grigoryan
Rima Grigoryan
Hrant Azatyan
Hrant Azatyan
Viktorya-Begoyan
Viktorya Begoyan
Alla-Avetisyan
Alla Avetisyan
Hasmik Hayrapetyan
Hasmik Hayrapetyan
Stella-Asatryan
Stella Asatryan
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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SOFTWARE DEVELOPER

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      Whether you are a small or enterprise scale business operating in any industry that needs to be engaged with its clients by providing customer service, organizing tele-sales and/or collecting debts we are ready to deliver ZANGEZOR to you as unique as your business needs.
      Zangezor
      FEATURES: - Inbound Call Center - Outbound Call Center - Digital Channels - Reporting and Analytics - CRM Integration - Quality Management - Business Processes Automation - Customer Experience Enhancement
      BENEFITS: - Reduced wait-time and increased number of calls and tasks handled by each agent - Real-time business intelligence insights on tasks and calls performance and agent activity - Helpful and intelligent interactions improving customer experience and loyalty - Sales acceleration and new revenue opportunities
      Zangezor
      Zangezor
      Whether you are a small or enterprise scale business operating in any industry that needs to be engaged with its clients by providing customer service, organizing tele-sales and/or collecting debts we are ready to deliver ZANGEZOR to you as unique as your business needs.
      FEATURES: - Inbound Call Center - Outbound Call Center - Digital Channels - Reporting and Analytics - CRM Integration - Quality Management - Business Processes Automation - Customer Experience Enhancement
      BENEFITS: - Reduced wait-time and increased number of calls and tasks handled by each agent - Real-time business intelligence insights on tasks and calls performance and agent activity - Helpful and intelligent interactions improving customer experience and loyalty - Sales acceleration and new revenue opportunities
      Tax Payer
      Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
      Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum
      Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum
      Business ready payment processing solution covering entire payment value chain.
      E-WALLET
      BENEFITS - Scalable platform, based on event-driven architecture - End-to-end payment processing solution - Tailored business and operation workflows - Customer profiling and segmentation - Enhanced user and operational experience
      COMPONENTS: - Payment processing core platform - Management and reporting interfaces - White-label native mobile app - Contactless payments with QR and NFC - Payment processing interfaces for banking centers, merchants and partner organizations - Cash-back and loyalty management - Payment gateways for mobile and web
      Business ready payment processing solution covering entire payment value chain.
      E-WALLET
      COMPONENTS: - Payment processing core platform - Management and reporting interfaces - White-label native mobile app - Contactless payments with QR and NFC - Payment processing interfaces for banking centers, merchants and partner organizations - Cash-back and loyalty management - Payment gateways for mobile and web
      BENEFITS - Scalable platform, based on event-driven architecture - End-to-end payment processing solution - Tailored business and operation workflows - Customer profiling and segmentation - Enhanced user and operational experience
      An innovative all-in-one solution featured with all essential components, offering cost effective IPTV/OTT service. - Video on Demand - Catch up/Time Shift/Restart - Electronic Program Guide - Multi-STB Support - Multi-screen Support - Multilingual Support - Flexible Administration Tool
      IPTV/OTT
      An innovative all-in-one solution featured with all essential components, offering cost effective IPTV/OTT service. - Video on Demand - Catch up/Time Shift/Restart - Electronic Program Guide - Multi-STB Support - Multi-screen Support - Multilingual Support - Flexible Administration Tool
      IPTV/OTT
      IT PROJECT MANAGER

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          IT BUSINESS ANALYST

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              QA ENGINEER

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                  DevOps Engineer

                    DevOps Engineer
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                      Business Analyst

                        Business Analyst
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                          QA Engineer

                            QA Engineer
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                              iOS Developer

                                iOS Developer
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                                  Android Developer

                                    Android Developer
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                                      Java Developer

                                        Java Developer
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                                          Junior QA Engineer

                                            Junior QA Engineer
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                                              Technical Support Specialist

                                                Technical Support Specialist
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