A Strategic Step into the International Telecom Market: Expanding Beyond Borders

Together We Grow — through expertise, collaboration, and shared vision

Building trusted partnerships is essential in delivering technology that creates real value. One of the notable international collaborations in Team Solutions’ portfolio is our work with Imagine Broadband, a long-established Irish national communications provider known for delivering reliable, high-speed internet across both urban and rural Ireland.

Imagine Broadband has been operating for more than 30 years, consistently prioritizing reliable broadband access and fair service for households and businesses throughout the country. Their commitment to customer experience, network quality, and transparency aligns closely with Team Solutions’ approach to building modern, efficient digital platforms.

This alignment of values and technical standards created a strong foundation for collaboration in the telecommunications sphere — one of Team Solutions’ core areas of expertise.

Our partnership with Imagine Broadband involved designing and implementing several key digital systems that support the operator’s daily operations and customer service. These include:

• A comprehensive middleware platform developed by Team Solutions, enabling Imagine Broadband to deliver and manage internet services efficiently
• A redesigned official website, aligned with international UX/UI expectations and optimized for performance
• A centralized CRM system supporting both sales and customer service teams, enabling streamlined customer interactions, improved data visibility, and more effective service delivery
• Additional digital integrations and tools that help streamline internal processes and enhance service delivery
• Integration of Team Solutions' own product, Zangezor, implemented as an omnichannel contact center solution to provide seamless, consistent, and responsive customer support across all communication channels

These solutions were built with a focus on security, scalability, and long-term sustainability — principles that guide our engineering philosophy.

Working with an established operator like Imagine Broadband highlights the strength of Team Solutions’ telecom competence and the adaptability of our engineering teams. It also demonstrates the applicability of Armenian-built solutions on international infrastructure and modern broadband networks.

Our cooperation with Imagine Broadband reflects a shared belief in responsible development, progressive thinking, and teamwork. It shows how trusted partnerships can help deliver high-quality digital products that support both business goals and end-user needs.

At Team Solutions, we remain committed to building impactful technology, fostering strong collaborations, and contributing to digital transformation.